The new CEO of Intuit says the rise of artificial intelligence will be as big of a challenge as the company’s shift to cloud computing
Goodarzi knows he inherited a good situation. But he also sees something on the horizon that could be as difficult, and potentially as lucrative, as anything faced by Smith.
- Sasan Goodarzi stepped up as CEO of Intuit— the company behind products like Intuit and TurboTax — in January, replacing 11-year chief exec Brad Smith.
- Smith gets a ton of credit from parties inside and outside Intuit for helping the company successfully navigate to a largely cloud-based, subscription-based software model.
- To prepare to replace such a prominent figure, Goodarzi spent much of last year shadowing leaders like NFL legend Steve Young and Microsoft CEO Satya Nadella, trying to glean their wisdom for how to be a strong leader.
- Now, Goodarzi says, his biggest challenge will be helping Intuit become an artificial intelligencecompany, the same way that Smith led Intuit to become a cloud company.
- Intuit has already begun working AI in to many of its products — and says that it’s on the roadmap to make TurboTax a totally free product that uses AI to match users up with pre-vetted offers for credit cards, loans, and other financial products.