Machine learning, task automation and robotics are increasingly being used in business.
So far the effects of artificial intelligence (AI) have been slow to reveal themselves in businesses in South Africa but the scale of the oncoming change is starting to become apparent overseas.
AI’s influence is growing in the workplace and will bring substantial change to South African offices in the next few years as machine learning, task automation and robotics are increasingly used in business.
The ability of computers to learn, rather than be programmed, puts a wide range of complex roles within reach of automation for the first time.
Bots and virtual assistants